Effective Date: 09/19/2025
Company Name: Mukit Ali LLC
Website: www.mukitalillc.com
We want you to be completely satisfied with your purchase. If you are not happy with your order, please review our Return & Refund Policy below.
1. Eligibility for Returns
- Items must be returned within 30 days of delivery.
- Products must be unused, in original packaging, and in the same condition as received.
- Certain products (such as perishable goods, personal care items, or customized products) are non-returnable.
2. Return Process
- To initiate a return, please contact us at info@mukitalillc.com with your order number and reason for return.
- Once your request is approved, we will provide instructions for shipping the item back.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
3. Refunds
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 5–10 business days.
- Shipping charges are non-refundable unless the return is due to our error (e.g., wrong or defective product).
4. Exchanges
- We only replace items if they are defective, damaged, or incorrect.
- If you need an exchange, please contact us at info@mukitalillc.com.
5. Damaged or Defective Items
- If you receive a damaged or defective item, please contact us within 7 days of delivery with photos of the issue.
- We will arrange a replacement or issue a full refund.
6. Non-Returnable Items
- Gift cards
- Downloadable software/digital products
- Perishable goods
- Personalized or custom-made items
7. Contact Us
If you have any questions about our Return & Refund Policy, please contact us:
Mukit Ali LLC
📧 Email: info@mukitalillc.com
🌐 Website: www.mukitalillc.com
